Statistics for the Terrified: User survey results

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In October 2007, we contacted a random sample of purchasers of Statistics for the Terrified v5 (single-user edition) and invited them to complete a short user survey. We received 58 responses.

We are particularly pleased that 96% of those who responded would recommend it to a friend.

We are always interested to hear what our users think about Statistics for the Terrified, and the information gained from this survey was very useful when it came to developing version 6.


Did you purchase Statistics for the Terrified to help you in:
Your professional work 51%
Your studies 40%
Your personal interests 9%

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This was a very exciting result. Although it was designed for educational use, and the multi-user edition installed on many teaching organisation networks, we were pleasantly surprised by the number of people purchasing the single-user edition for use in their working environment.


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How much has it helped you?
Brilliant 16%
Very useful 77%
Not very useful 7%
Useless 0%

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It is wise not to get too carried away by these results: clearly those who are most grateful to us for our help are the same people who are most likely to help us by completing the survey, while on the other hand those who found it useless are least likely to want to help us and so their experiences will be missing. Nonetheless, this is a very good result.


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Which approach have you found the MOST/LEAST useful?

The responses to these questions provided no great surprises, showing mostly that people have different learning styles: what is useful to one is not useful to another. For example, for 18% of respondents the simulated classroom explanations were the most useful: and for another 18% they were the least useful.

We found confirmation here that it is best to provide a wide variety of approaches throughout.


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Has the tutorial ever crashed, displayed incorrectly, or otherwise "gone wrong"?
No 84%
Yes 16%

Happily there were no nasty surprises here. A quarter of the problems were caused by incorrect Windows settings, which prevented some of the interactive graphs displaying properly. Other users experienced difficulties importing data into the Analysis Module. One had a crash while using it, but it is impossible to know whether this was caused by the tutorial or something else; we feel that if this was a result of using Statistics for the Terrified, there would have been more incidents, and we would certainly have had many complaints by now! Three had other problems which they had corresponded with us about; and one wanted to be able to maximise the window, which is unfortunately not possible - but the new version (6.0) has a larger window size.


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Have you used the 'Analyse your own data' section, and if so, how useful was it?
No 60%
Yes: brilliant 9%
Yes: very useful 22%
Yes: not very useful 16%
Yes: useless 0%

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Overall only 31% of users had a positive experience of the Analysis Module. It is also noteworthy that 60% did not use it at all, presumably because there are so many analysis (rather than teaching) packages already available. We will therefore be seriously evaluating whether it should be included in the tutorial as standard.


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Would you like more challenges?
No 29%
Yes 71%

No surprises in these results. Version 6.0 (out now) has a lot more guided challenges in every section.


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Overall, which was the BEST bit?

Not all respondents left a comment in answer to this question. Click to see all the replies as submitted.


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Overall, which was the WORST bit?

Not all respondents left a comment in answer to this question. Click to see all the replies as submitted.


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What single thing would you like to see improved?

Not all respondents left a comment in answer to this question. Click to see all the replies as submitted.


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Would you recommend Statistics for the Terrified to a friend?
No 4%
Yes 96%

Thank you!


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  Statistics for the Terrified

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Statistics for the Terrified is a tutorial which provides a thorough grounding in basic statistics for the non- mathematician, using straightforward english and commonsense explanations.
It assumes that you have no prior knowledge, and will guide you through
from first principles, demonstrating
what Statistics is, what it does, and
some common mistakes. It will enable
users to read and understand statistics quoted in published articles, and can be used as a refresher and a reference manual for professionals who use
Statistics in their work. The course is widely used in colleges and universities, and in commercial organisations.

Learn more...


  Statistics for the Terrified:

  •   Download demo
  •   Buy a copy
  •   What is it?
  •   What does it cover?
  •   Who is it for?
  •   What our users say
  •   History of S4T
  •   User survey results

  Free resources:

  •   Statistics glossary
  •   What is risk?
  •   Conditional probability
  •   Median and mean
  •   Evening the odds
  •   The prosecutor's fallacy
  •   Clinical trials
  •   n - sample size

  Contact us:

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